Help & FAQs
We're Here To Help!
Can't find the answer to your question? Contact us and we aim to get back to you within 24hrs!
What Is Mini Idol Personalised Figurines?
When you shop from Mini Idol™, you are buying a personalised figurine modelled after the photo you give us. In most cases, this will be you! But why stop there? Make one for your partner, you friends or even your work mates!
- Wouldn't it be cool to show off this mini-statuette of you to your friends?
- Or hear the oohs and aahs from the crowd as your wedding cake is unveiled with the most endearing cake topper ever?
- Or liven up the romance with your partner with one of the most unique gift ideas this year?
- Or how about as a sports trophy for children with our sports range?
- Birthdays, Anniversaries, Mothers & Father Days, Christmas even!
- The possibilites are endless and we're planning more lines every year!
Try something New and Exciting! Watch their expressions and hear the roar of laughter as you surprise them with their own Mini Idol™s!
A Caricature Cartoon You: What To Expect
Our figurines styles are cute, funny, charming and absolutely adorable - an amazing cartoonish copy of you! We design each of our Mini Idol Personalised figurines to be fun and bring the cheer back into traditional gift giving!
It should be said that we don't model a completely photo-realistic copy of our customers - instead, we craft a 40% - 60% likeless with exaggerated features as is common in the art style of Caricature.
Have a look into our catalogue to see some examples of our work.
Ordering: How It Works
Ordering your Mini Idol Personalised Figurine.
- Our customers Choose and Buy from a wide range of figurine "bodies" from our catalogue.
- After purchase, Our customer simply emails us with their chosen photos and instructions.
- Our Artists get modelling and the figurine goes through a well-defined quality assurance system to ensure the best outcome.
- After just min. 2 - 3 weeks, the figurine is ready to be delivered to our customer. As to ensure the best service, we mainly ship via special delivery.
Can't find the figurine you want? Make your Own! Order a Fully Personalised Figurine.
- Our customer send us an email about their gift idea and attaching a couple of relevant pictures.
- We reply with our thoughts on feasibility, availability, pricing and timescale to create the customer's gift idea.
- As with all our modelling activities, the figurine goes through a well-defined quality assurance system to ensure the best outcome.
- Depending on the number of figurines to be made, the figurine is ready to be delivered to our customer (min. 30 days). As to ensure the best service, we mainly ship via special delivery.
Orders made from/to overseas.
Unfortunately, we do not currently accept orders from international buyers. All customers must have a UK mainland address and postal code and their orders paid in GBP sterling.
We do not currently offer to ship internationally.
Good To Know: What are our figurines made of?
Our company belief: Helping the customer get the best value for money.
The products are made from a non-toxic and non-allergen material used widely by modelling professionals. We don't skim on the cheaper stuff and are generous in using as much material as needed so you can be sure your figurine arrives in the best possible condition and stays that way!
Payment Queries
Q. How do I pay?
Mini Idol Personalised Figurines currently accepts to following methods of payments.
| Method | Handling |
|---|---|
| Credit and Debit Cards | Your card details are transferred directly to our Payment Service Provider (www.paypal.com) for immediate authorisation and are not recorded or stored in our database. Once we have received authorisation from the Payment Service Provider we confirm your order. Some card types such as American Express are not processed by our Payment Service Provider. We apologise for this inconveinience. |
| BACS / Electronic Money Transfer | This option is available to customers who place a fully customised figurine. Please contact us for account details once you've placed your order. |
| Cheques | Sorry, we do not accept cheques at this time. |
| Cash Payment | Sorry, we do not accept cash-on-delivery at this time. |
Delivery and Postage Queries
Q. How long will I wait to recieve my order?
| Your Order | Completion Time | Delivery |
|---|---|---|
| Mini Idol™ Standard Figurine | min. 2 weeks | 1 - 2 working day(s) from completion |
| Mini Idol™ Fully Personalised Figurine | min. 3 weeks | 1 - 2 working day(s) from completion |
| Mini Idol™ Bulk Orders(10 - 20) | min. 3 weeks | Please ask |
| Mini Idol™ Bulk Orders (20 - 50+) | 3+ weeks | Please ask |
Changing Or Cancelling A Order
Q. How do I change an order?
We understand how last minute changes tend to creep in from time to time so if you need anything altering, please contact us at your earliest convenience. We'll happily do minor changes at the latest 10 days after you've confirmed your order. This means changes that don't require us to start over again! For major changes, such as redoing faces or hair, please contact us no later than 4 days after your order.
Q. How do I cancel an order?
We want our customers to be comfortable shopping with us risk-free and so are pleased to offer a 5 days money back guarantee. As you can understand, once we bake our material, we cannot reclaim it and so we advise our customers to let us know as soon as possible if there is a change of heart.
Introducing Mini Idol Personalised Figurines - mini figures made from your photos!